Location & Practice Overview

This position is located at Family Docs of Worcester, a primary care practice that is part of the UMass Memorial Medical Group in Worcester, Massachusetts.

Practice Family Docs of Worcester
Affiliation UMass Memorial Medical Group
City Worcester, MA

Responsibilities

  • Escort patients to examination rooms and record vital signs such as blood pressure, temperature, height, and weight.
  • Collect and document patient health status and history, then monitor progress following standard procedures.
  • Perform EKGs, phlebotomy, and point-of-care tests according to clinic standards.
  • Prepare, document, and administer non-intravenous injections within scope of practice as directed by the office.
  • Assist in performing routine physical examinations and clinical procedures.
  • Review laboratory results and ensure abnormal findings are promptly brought to the attention of physicians and appropriate staff.

Qualifications & Requirements

The posting does not specify a minimum number of years of prior experience. Requirements focus on education and time-bound credentialing.

Education
High school diploma or equivalent
BLS / Heart Saver
Current American Heart Association BLS or Heart Saver certification required; if not held at hire, must be obtained within 3 months
Medical Assistant Credential (standard role)
Massachusetts Department of Health-approved credential (ARMA, NHA, or equivalent) must be obtained within 1 year of hire or transfer
Medical Assistant II
Must already hold Medical Assistant certification or registration prior to the start date

Compensation & Benefits

Final hourly rate is determined within the posted range based on experience, skills, qualifications, and internal equity considerations. A sign-on bonus may be available for eligible candidates.

  • Hourly hiring range: $20.60–$31.94
  • Possible $3,000 sign-on bonus (eligibility confirmed by Recruitment Team during the interview process)
  • Union representation by SHARE (State Healthcare and Research Employees)

Schedule & Work Environment

Hours 40 hours per week
Days Monday through Friday
Shift Times 8:30 am – 5:00 pm, Day Shift
Physical Demands Work is of medium demand and requires standing and walking most of the time, frequent bending, and the ability to lift up to 50 pounds
Work Setting Indoor patient care office or clinic environment

Patient Population & Clinical Setting

The Medical Assistant supports care for patients across three age groups during scheduled outpatient visits.

Age Range Adolescents 15 years and older, adults, and geriatric patients
Encounter Type Scheduled family practice visits
Clinical Context Primary care visits focused on personal needs and comfort of patients

Clinical Focus & Key Services

Clinical activity centers on supporting the flow of family medicine appointments through intake, testing, and examination assistance.

Patient Intake Vital signs measurement and health status documentation
Diagnostic Support EKGs and point-of-care testing
Specimen & Injection Work Phlebotomy and non-intravenous injections within scope of practice
Examination Support Assistance with routine physical examinations and related clinical procedures

Role Highlights

Distinctive features of this specific posting include its placement within a named family practice site and the availability of a time-limited credential pathway for new hires.

  • Dedicated Family Docs of Worcester primary care site within the Medical Group
  • Defined credentialing window that allows standard-role hires to obtain the required MA credential after starting
  • Possible $3,000 sign-on bonus for eligible candidates

About UMass Memorial Health

UMass Memorial Health is the largest health system serving Central Massachusetts and the clinical partner of UMass Chan Medical School. Its network includes UMass Memorial Medical Center campuses in Worcester, community hospitals, behavioral health services, and the UMass Memorial Medical Group, which operates primary care practices such as Family Docs of Worcester.

System Type Not-for-profit academic health system
Academic Partner UMass Chan Medical School
Ambulatory Arm UMass Memorial Medical Group primary care practices

Frequently Asked Questions

Is Medical Assistant certification required before the start date?
For the standard Medical Assistant role, a Massachusetts Department of Health-approved credential may be obtained within one year of hire or transfer. For Medical Assistant II, certification or registration must already be held prior to the start date.
What if I do not currently hold BLS certification?
American Heart Association BLS or Heart Saver certification is required. If it is not available upon hire, it must be obtained within three months of the hire date. Failure to meet this deadline may result in termination or the option to apply for another position for which the candidate meets minimum qualifications.
Does the role include intravenous injections?
The posting authorizes preparation, documentation, and administration of non-intravenous injections within the Medical Assistant scope of practice as directed by the office or clinic.
Who provides clinical supervision?
All listed activities are performed under the direct supervision of a Registered Nurse.
Is the $3,000 sign-on bonus guaranteed?
No. The bonus may be available; a member of the Recruitment Team confirms eligibility during the interview process.
Is this a union position?
Yes. The position is covered by SHARE (State Healthcare and Research Employees).

Medical Assistant Role Overview in Worcester, MA

At Family Docs of Worcester, the Medical Assistant helps maintain the clinical workflow of an outpatient family medicine practice within UMass Memorial Health. The position combines direct patient support with diagnostic tasks and accurate clinical documentation, helping providers prepare for appointments and respond to patient care needs. Work takes place under Registered Nurse supervision and includes contact with adolescent, adult, and older patients. The role offers a defined weekday schedule and an opportunity to contribute to routine primary care delivery while developing practical experience across common ambulatory clinical procedures.

Is This Medical Assistant Position Right for You?

This Worcester opportunity may suit candidates interested in a structured outpatient setting rather than hospital-based shift work. Before applying, consider your comfort with frequent patient interaction, precise documentation, specimen collection, and following clinical instructions under licensed supervision. The posting does not specify a minimum number of years of prior experience, so applicants should avoid assuming that a particular tenure is mandatory. Review your current credentials against the stated deadlines, and confirm whether your certification status meets the requirements for the specific Medical Assistant level being considered.

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