RN Case Manager

📍 Location & Practice Overview

• Base location: Tampa, FL
• Department: Case Management Outreach
• Practice type: Health Plan / Managed Care Support
• Care setting: Telephonic coordination
• Patient population: Adults completing Health Risk Assessments

📋 Daily Outreach & Coordination Duties

• Manage 40-50 outbound calls daily to members who have completed Health Risk Assessments
• Discuss case management program options and services with members
• Connect eligible members directly with dedicated Case Managers for ongoing support
• Document all interactions accurately and efficiently in the required systems
• Identify members who may benefit from additional resources or follow-up
• Collaborate with internal teams to ensure smooth handoffs and continuity

✅ Qualifications

⏱ Schedule & Work Environment

• Schedule: Monday–Friday, standard daytime hours
• Call volume: 40-50 outbound calls per day
• Setting: Primarily telephonic outreach with system-based documentation
• Support: Access to established protocols and team resources

💰 Compensation & Benefits

• Base Salary: $78,000–$96,000 annually (based on experience)
• Additional incentives tied to performance and productivity
• Health, dental, and vision coverage options
• Paid time off and holiday pay
• 401(k) plan with company match
• Professional development support

🖥 Systems & Documentation Standards

• Multiple healthcare platforms and databases
• Call management and member tracking tools
• Secure documentation systems for compliance
• Training provided on proprietary programs
• Emphasis on efficiency and data accuracy

🏥 Member Engagement Focus

This role centers on reaching adults who have recently completed Health Risk Assessments through health plan partners. You will speak with members across varying health statuses to introduce voluntary case management services that can help coordinate care, address gaps, and improve outcomes.

• Adults managing chronic conditions or recent health events
• Focus on preventive support and resource connection
• Emphasis on clear communication and trust-building via phone

👥 Collaboration & Support Structure

• Work closely with experienced Case Managers for handoffs
• Access to clinical leadership and quality teams
• Support from recruitment and placement specialists at HealthCare Support
• Interdisciplinary approach to member care coordination

📄 Onboarding & Placement Process

• Streamlined credentialing and verification support
• Orientation to client systems and workflows
• Ongoing support from dedicated recruiter
• Opportunity for long-term placement success

❓ FAQ

🏥 About HealthCare Support Staffing

HealthCare Support Staffing, Inc. (HSS) is a national healthcare recruiting and staffing firm founded in 2002 and headquartered in the Orlando area. The organization specializes in placing clinical and non-clinical professionals with health plans, hospitals, pharmacies, and other providers across the country.

Known for building strong relationships with both candidates and client organizations, HealthCare Support focuses on matching talent with roles that align with expertise and career goals. Their team provides personalized guidance throughout the placement process.

• Healthcare specialties: Managed care, case management, nursing, pharmacy, and administrative support
• Hospital affiliations: Varies by placement
• Teaching affiliation: Not applicable
• Awards & recognition: Recognized among largest healthcare staffing firms
• Accreditation: Industry compliance standards
• Community programs: Support for healthcare workforce development

📈 Next Steps in Case Management

This placement offers a strong foundation in telephonic case management within the managed care environment. Successful performance often leads to expanded responsibilities, specialization in complex cases, or advancement into senior coordination or supervisory roles with partner organizations.

🔗 RN Case Manager – Tampa, FL

HealthCare Support Staffing is seeking a licensed RN Case Manager in Tampa for an important outreach role focused on Health Risk Assessment follow-up. In this position you will make 40-50 outbound calls daily to engage members in case management services, leveraging your clinical background in acute care or home health settings. The ideal candidate brings strong phone communication skills, quick system adaptability, and knowledge of chronic condition support, community resources, and care coordination. This opportunity provides a pathway into managed care case management with a respected national staffing partner that has placed thousands of healthcare professionals in rewarding positions across Florida and nationwide.

🚀 Apply for This Position

Complete application for RN Case Manager at HealthCare Support Staffing.

Contact Courtney Phelps at ext 232 or email your resume for immediate consideration.