Location & Practice Overview

This Medical Assistant opening is based in Springfield, Massachusetts, within Baystate Medical Practices, the multispecialty outpatient group of Baystate Health. Assignments are clinic-based and may be placed in primary care or specialty practices depending on current needs.

City Springfield, Massachusetts
Practice Model Baystate Medical Practices – multispecialty outpatient group
Care Setting Ambulatory medical office / clinic
Assignment Scope Primary care or specialty practice placement

Responsibilities

  • Obtain vital signs and complete patient intake and medical history.
  • Execute clinical orders and assist providers during in-office procedures.
  • Document patient encounters in the medical record.
  • Support patient discharge and related follow-up coordination.
  • In designated service lines, assist with pelvic and breast exams, cervical cytology screening, and associated forms.
  • In certain practices, prepare supplies and instruments and assist during procedures such as biopsies, colposcopy, or LEEP.

Work centers on direct clinical support during ambulatory visits, from rooming through documentation and procedure assistance as assigned by the practice.

Qualifications & Requirements

Baystate Health considers both non-registered/non-certified applicants and those who already hold medical assistant credentials. Placement into MA I–IV is determined by education, current relevant experience, and competencies evaluated by the hiring manager.

Education
High school diploma or GED / HiSET required
CPR / BLS
Basic Life Support for Healthcare Providers required from the American Heart Association
MA I
Graduate of an accredited MA program preferred, or demonstrated MA I competencies with a minimum of 1 year medical-office experience
MA II
Graduate of an accredited MA program or demonstrated competencies with a minimum of 3 years current relevant medical-assistant experience in a medical practice setting
MA III
Accredited MA program with minimum 5 years current relevant experience preferred, or demonstrated MA III competencies with minimum 5 years experience, or minimum 2 years as MA II at Baystate Health with demonstrated competencies
MA IV
Internal career ladder: minimum 2 years as MA III at Baystate Health with demonstrated competencies; requires third-party registration or certification (ARMA, AMT, NHA CCMA, AAMA, or NCCT NCMA)

Compensation & Benefits

Compensation is hourly and follows a published minimum–midpoint–maximum scale. Actual rate depends on experience and level. A sign-on bonus is available only to external hires who are certified or registered medical assistants, subject to employer eligibility rules.

  • Hourly range: $20.79 minimum – $26.28 midpoint – $34.33 maximum
  • Sign-on bonus for external certified or registered medical assistants only (not applicable to internal or company transfers; former employees eligible after one year of separation)
  • Medical, dental, and vision insurance options
  • PTO up to 25 days in the first year, with scheduled earned increases
  • 403(b) retirement plan with company match and annual company contribution that increases based on years of service
  • Continuing education support and reimbursement, wellbeing programs, and additional offerings such as first-time homebuyer packages

Schedule & Work Environment

Status Full-time
Hours Window Schedules generally fall within 7:30 a.m. – 5:30 p.m.
Typical Days Most positions are Monday–Friday
Holidays No holiday requirement for most schedules
Possible Variations Some schedules may include evening hours or Saturday morning shifts

Patient Population & Clinical Setting

Medical Assistants in these openings support patients seen in ambulatory primary care and specialty clinics. Exact age mix and clinical focus depend on the practice assignment.

Setting Outpatient medical offices and clinics
Age Range Adult and/or pediatric patients according to assigned practice
Visit Type Scheduled ambulatory visits; some sites may include convenient or urgent care encounters
Practice Context Primary care or specialty outpatient services within an integrated health system

Clinical Focus & Key Services

The clinical content of the role is ambulatory medical-assistant support in primary care and specialty outpatient practices. Scope is shaped by the specific service line to which the Medical Assistant is assigned.

Ambulatory Visit Support Rooming, history collection, and clinical documentation for outpatient encounters
Procedure Assistance Support for in-office procedures directed by the provider
Practice-Specific Scope In select service lines, assistance may include pelvic and breast exams, cervical cytology, and related procedural care
Service Line Breadth Possible placement in primary care, pulmonary, pediatrics, surgery, cardiology, or other outpatient specialties

Role Highlights

These openings differ from a single fixed-site medical assistant posting in several practical ways.

  • Multiple concurrent openings across primary care and specialty practices rather than one predetermined department
  • Clear hiring pathway for non-registered and non-certified candidates in addition to credentialed applicants
  • Defined internal career ladder from MA I through MA IV based on experience and demonstrated competencies

About Baystate Health

Baystate Health is a not-for-profit integrated healthcare system headquartered in Springfield, Massachusetts. It serves more than 800,000 people in western New England and includes an academic medical center, community hospitals, Baystate Children’s Hospital, and Baystate Medical Practices, the region’s largest multispecialty group. Organizational roots date to Springfield Hospital, founded in 1883. The system is the regional campus of UMass Chan Medical School–Baystate and employs nearly 13,000 team members.

Organization Type Not-for-profit integrated health system
Headquarters Springfield, Massachusetts
Service Area Western Massachusetts and western New England
Workforce Nearly 13,000 team members
Physician Group Baystate Medical Practices – largest multispecialty group in the region

Frequently Asked Questions

Can I apply without being registered or certified?
Yes. The posting explicitly seeks non-registered and non-certified medical assistants. You may qualify through an accredited MA program or by demonstrating MA I competencies together with relevant medical-office experience.
How is my MA level decided?
The hiring manager evaluates education, years of current relevant experience, and demonstrated competencies to place candidates at MA I, MA II, MA III, or the internal MA IV level.
Will I know the exact practice and address before accepting?
The source posting lists multiple possible practice assignments in Springfield and nearby communities. Confirm the specific department, worksite address, and schedule with the recruiter before accepting an offer.
Does every position involve women’s health or surgical procedures?
No. Core ambulatory support duties are common across openings. Assistance with pelvic exams, cervical cytology, biopsies, colposcopy, or LEEP applies only in designated service lines.
Who is eligible for the sign-on bonus?
The sign-on bonus is available to external hires who are certified or registered medical assistants. It does not apply to internal or company transfers; former employees become eligible after one year of separation from Baystate Health.
What should I verify about the schedule?
Most schedules are full-time Monday–Friday within a daytime window and without holidays. Some openings include evening or Saturday morning coverage. Ask the recruiter for the exact hours and days attached to the specific opening you are considering.

Medical Assistant Employment Opportunity in Springfield, MA

This Medical Assistant opportunity in Springfield, Massachusetts, is relevant to candidates evaluating clinical support positions within an established outpatient care network. Before applying, review the experience pathway that matches your background, including the distinction between entry-level MA I eligibility and the higher competency expectations for MA II and MA III. Applicants should also confirm that their Basic Life Support credential meets the employer’s American Heart Association requirement. Because the available posting information covers different practice settings, ask the recruiter to confirm the specific department, worksite address, employment status, and duties attached to the opening.

Is This Medical Assistant Role Right for You?

Candidates considering this Springfield opportunity should compare their recent medical-office experience with the competency level specified by the hiring team. Prepare examples of accurate recordkeeping, patient communication, and dependable coordination with clinical staff from your previous work or supervised training. If you are entering the profession, clarify whether the opening accepts applicants through the MA I pathway and what experience must be demonstrated. Before committing to an interview, verify the actual worksite, weekly hours, patient population, and any specialty-specific procedures so you can assess whether the role fits your skills and practical circumstances.

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