Location & Practice Overview

The position is based in San Francisco within the Clinical Services department of Golden Gate Regional Center, a nonprofit organization that coordinates supports across three Bay Area counties.

Organization Type Nonprofit regional center
Department Clinical Services
Primary Location San Francisco, California
Service Area San Francisco, San Mateo, and Marin counties
Professional Setting Office-based administrative support to department operations

Responsibilities

  • Deliver day-to-day administrative support to the Manager of Clinical Services and department leadership, including maintaining files, databases, and records; preparing routine data analyses, internal reports, and specialized correspondence; and coordinating communication with other departments.
  • Compile documentation packages for eligibility appeals, state-level fair hearings, legal matters, subpoenas for records, and court-ordered evaluations; process documents for final approval; and gather background information on requests for diagnostic genetic studies.
  • Track completion of eligibility reports prepared by clinical staff; review and process medical consent requests; coordinate authorizations and payments for amniocentesis; and prepare or finalize specialized medical and psychological assessment reports when required.
  • Schedule meetings, appointments, and events; prepare, edit, and distribute agendas and minutes; coordinate clinical service unit activities and staff schedules; arrange staff registration for continuing education conferences and related travel; and maintain documentation for the Mortality Review Committee.
  • Respond to inquiries by telephone, email, and in person; communicate directly with families and individuals on assigned administrative processes; provide backup administrative support to designated colleagues; and participate in special projects as assigned.
  • Protect all confidential client information in accordance with HIPAA and the California Lanterman Act while exercising sound judgment and discretion.

All listed activities are administrative in nature and support clinical staff; the role does not involve independent clinical decision-making.

Qualifications & Requirements

Required qualifications center on education, technical proficiency, and core workplace competencies. Healthcare experience is preferred rather than mandatory.

Education
College education or an equivalent combination of education and experience
Technical Skills
Intermediate Microsoft Word (tables, mail merges, form creation) and Excel (pivot tables, lookup functions, graphing); working knowledge of PowerPoint and Outlook (including group lists and multiple calendars); ability to operate standard office equipment and internal records systems; typing speed of 60 words per minute
Communication
Strong written skills with correct grammar, spelling, and punctuation; clear, concise verbal communication
Core Competencies
Organization and time management, attention to detail, creative problem-solving, customer service orientation, adaptability, initiative, self-direction, accountability, collaboration, and ability to prioritize and meet deadlines
Preferred
Relevant work experience in a healthcare setting; experience in multicultural environments and/or multilingual communication skills

Compensation & Benefits

Starting pay is published as an annual range. Benefits include employer-supported health coverage, retirement contributions, and paid leave.

  • Starting salary: $47,618–$57,141 per year
  • Medical and dental insurance with employer contribution; employer-paid life, disability, and vision coverage
  • 10% employer contribution to a 403(b) retirement account
  • 13 vacation days, 15 sick days, 11 paid holidays, and 6 personal holidays
  • Up to 5 paid days for continuing education

Schedule & Work Environment

Employment Type Full-time
Work Format Not specified in the available posting; candidates should confirm on-site, hybrid, or remote expectations with the employer
Daily Hours Not specified in the available posting
Environment Professional office setting supporting Clinical Services department operations

Patient Population & Clinical Setting

This is not a direct-care role. Administrative work supports clinical staff who coordinate services for individuals with intellectual and developmental disabilities and their families.

Individuals Served People with intellectual and developmental disabilities (I/DD) and their families
Service Scope Lifelong supports under Early Start and Lanterman Act frameworks
Geographic Coverage San Francisco, San Mateo, and Marin counties
Role Context Administrative support to the clinical processes that enable service coordination

Clinical Administration & Documentation Processes

The position supports specialized administrative workflows that enable Clinical Services to manage regulated documentation and compliance activities within the regional center system.

Eligibility & Appeals Support Preparation of materials for eligibility determinations, appeals, and state fair hearings
Medical-Administrative Workflows Processing of medical consent requests and related clinical authorizations
Specialized Documentation Support for genetic study background information, medical/psychological assessment reports, and Mortality Review Committee records
Compliance Framework Alignment with HIPAA and California Lanterman Act requirements for confidential records

Role Highlights

Distinctive features of this administrative role within a California regional center Clinical Services unit.

  • Combines general departmental administration with specialized handling of eligibility, legal, and medical-administrative documentation unique to the regional center system
  • Requires coordination across multiple regulated processes, including appeals packets, consent workflows, and committee documentation
  • Involves regular interaction with clinical staff, other departments, and, on assigned matters, families and individuals served
  • Operates within a long-established nonprofit that functions as one of California’s 21 regional centers

About Golden Gate Regional Center

Golden Gate Regional Center is a private nonprofit organization contracted by the State of California to coordinate lifelong services and supports for individuals with intellectual and developmental disabilities and their families. Founded in 1966, it is one of the early regional centers in the statewide network and serves San Francisco, San Mateo, and Marin counties under the Lanterman Developmental Disabilities Services Act and Early Start provisions.

Organization Type Private nonprofit regional center
Founded 1966
Service Area San Francisco, San Mateo, and Marin counties
Statewide Network One of 21 California regional centers
Mission Focus Connecting individuals with I/DD and families to person-centered supports

Frequently Asked Questions

Will I prepare materials for legal or fair-hearing processes?
Yes. The role includes compiling documentation for eligibility appeals, state-level fair hearings, legal matters, subpoenas, and court-ordered evaluations as part of its administrative support functions.
What level of Excel proficiency is expected?
Intermediate proficiency is required, including the ability to work with pivot tables, lookup functions, and graphing in addition to standard spreadsheet tasks.
Does the position involve direct contact with families?
Communication with families and individuals occurs when required for assigned administrative processes. The role remains administrative rather than a service-coordinator or clinical position.
Are specialized medical or psychological reports part of the work?
When necessary, the assistant may prepare or finalize specialized medical and psychological assessment reports and gather background information related to diagnostic genetic study requests.
Is paid time available for professional development?
The benefits package includes up to 5 paid days for continuing education, in addition to paid vacation, sick, holiday, and personal leave.
How are applications reviewed?
Applications are reviewed on a rolling basis. Candidates should complete the employer application, submit a current resume, and may attach a cover letter if desired.

Administrative Assistant – Clinical Services in San Francisco, CA

Administrative assistants supporting Clinical Services within California’s regional center system operate at the intersection of documentation, compliance, and service coordination. In San Francisco, this type of role focuses on the regulated administrative processes that enable eligibility determinations, medical-consent workflows, and related records management for individuals with intellectual and developmental disabilities. The work requires precision with confidential materials, intermediate proficiency in Microsoft Office tools, and the ability to coordinate across clinical staff, other departments, and occasional family contacts. For candidates with strong organizational skills who prefer structured administrative work in a mission-driven nonprofit setting, the position offers a clear pathway into the specialized documentation environment of a regional center Clinical Services department.

Submit Application

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