Location & Practice Overview

This PRN role supports disaster recovery operations based in the Phoenix area and deploys as needed across emergency response sites. The work occurs within National EMR’s all-hazards emergency management structure that follows NIMS and ICS frameworks.

Primary Base Phoenix, Arizona
Organization Type Nonprofit emergency management partner
Operational Model NIMS/ICS-aligned field and recovery operations
Care Setting Disaster recovery and survivor support environments

Responsibilities

  • Assess disaster-related unmet needs of individuals and families and gather information required to understand current circumstances and service gaps.
  • Develop and update individualized recovery plans that establish goals and identify appropriate assistance and referrals.
  • Coordinate referrals, service planning, and documentation for an assigned caseload while serving as liaison among survivors, providers, and operational personnel.
  • Monitor client progress toward recovery goals, identify changes affecting safety or well-being, and document outcomes.
  • Participate in weekly case-staffing meetings with the Group Supervisor when deployed and maintain timely communication with the chain of command.
  • Complete required documentation, maintain accurate case files, and follow agency policies, procedures, and operational manuals.

The position centers on practical case-management actions that help survivors navigate recovery resources within structured disaster operations.

Qualifications & Requirements

Candidates must meet education, experience, training, and operational readiness standards to support disaster case-management assignments.

Education
Bachelor’s degree required; degree in Behavioral Sciences, Human Services, or Social Services strongly preferred
Experience
Minimum two years progressive professional experience in Behavioral Science, Human Services, or Social Services, including work with child welfare, emergency disaster response, recovery environments, and direct client contact
Required Training
Completed ICS 100, ICS 200, ICS 700, and ICS 800
Licensure & Skills
Professional license in Behavioral Sciences, Human Services, or Social Services preferred; bilingual English/Spanish preferred; intermediate to advanced Microsoft Suite proficiency
Operational Requirements
Valid driver’s license with good standing record; ability to pass drug screening and background check; U.S. work authorization without visa sponsorship
Physical & Availability
Ability to walk extensively, bend, stretch, and occasionally lift more than 50 pounds; availability for extended and nontraditional hours in austere conditions

Compensation & Benefits

Pay is provided for hours worked on an as-needed basis. Specific benefits eligibility is not detailed in the available posting and should be confirmed directly with the employer.

  • Compensation: $22–$28 per hour
  • PRN / part-time structure paid for actual hours worked
  • Benefits eligibility and additional compensation elements not specified in the available posting

Schedule & Work Environment

Employment Type PRN (as needed) / Part-time
Hours No guaranteed weekly hours or fixed schedule; extended and nontraditional hours required when deployed
Availability Evenings, weekends, holidays, and extended shifts as operationally needed
Work Conditions Potential austere field environments during disaster recovery operations
Deployment Meetings Weekly case-staffing with Group Supervisor when on deployment

Patient Population & Clinical Setting

The role serves individuals and families whose lives have been disrupted by emergencies and disasters and who require coordinated recovery support.

Population Disaster-affected individuals and families
Primary Needs Unmet disaster-related recovery needs including housing, resources, and service navigation
Setting Context Field recovery environments and coordinated disaster response operations
Safety Focus Ongoing evaluation of circumstances that may affect survivor safety and well-being

Clinical Focus & Key Services

The professional core of this position is disaster case management that helps survivors identify unmet needs, access available assistance, and progress toward recovery goals within a structured emergency management framework.

Core Service Disaster case management and recovery planning
Needs Assessment Identification of disaster-caused unmet needs and service gaps
Resource Coordination Referrals and connection to community, nonprofit, and public assistance providers
Progress Monitoring Tracking recovery objectives and positive case outcomes

Role Highlights

This PRN Disaster Case Manager position offers a specialized opportunity in community-based disaster recovery rather than conventional healthcare case management. The role combines human services expertise with emergency management operations, placing professionals in a structured environment focused on helping disaster-affected populations navigate recovery. Its distinguishing features include an all-hazards response model, field-based service delivery, and coordination across nonprofit, government, and community assistance networks.

  • Specialized disaster case management focused on post-emergency recovery rather than hospital-based or insurance-related case management
  • Opportunity to work within an all-hazards emergency management organization supporting disaster response and recovery operations
  • Community-oriented service environment involving individuals and families affected by emergencies and disasters
  • Integration of human services and social services expertise with established NIMS and Incident Command System frameworks
  • Phoenix-based position connected to a nationwide emergency response and disaster recovery operation

About National Emergency Management and Response

National Emergency Management and Response (National EMR) is a U.S. nonprofit emergency management organization that partners with government and private-sector agencies to support disaster preparedness, response, and recovery. The organization operates under NIMS/ICS frameworks and provides services that include disaster case management, individual assistance, incident management, medical support, evacuation, reunification, and disaster mental health.

Organization Type Nonprofit all-hazards emergency management partner
Core Services Disaster case management, individual assistance, incident management, medical support, logistics, evacuation, and reunification
Operational Framework NIMS and Incident Command System compliant
Geographic Reach Nationwide response capability with rapid deployment capacity

Frequently Asked Questions

Is this a clinical hospital case management role?
No. The position focuses on disaster recovery support for individuals and families affected by emergencies rather than hospital admissions, medical treatment authorization, or inpatient discharge planning.
Are deployments guaranteed or scheduled on a regular basis?
Assignments occur on an as-needed basis. The posting does not guarantee weekly hours, fixed schedules, or a minimum number of deployments.
Which ICS courses must be completed before or upon starting?
ICS 100, ICS 200, ICS 700, and ICS 800 are required. Additional ICS courses are recommended for professional development but are not listed as mandatory for this vacancy.
Does the role require travel or work outside the Phoenix area?
The position is based in Phoenix and supports disaster recovery operations. Work may occur in field environments and can involve nontraditional hours and austere conditions when deployed.
Is bilingual ability required?
Bilingual English/Spanish communication skills are preferred but not listed as a mandatory requirement.
What physical demands should candidates expect?
The role may involve extensive walking, stretching, bending, and occasional lifting of more than 50 pounds, along with the ability to work extended hours in austere conditions.

PRN Disaster Case Manager in Phoenix, AZ

The PRN Disaster Case Manager position in Phoenix, Arizona, with National Emergency Management and Response (National EMR), is centered on disaster-related human services and community recovery. Unlike traditional healthcare case management, this specialty addresses the nonmedical challenges individuals and families face following emergencies, including disrupted living conditions and difficulty accessing essential community resources. The position operates within an all-hazards emergency management environment that connects disaster recovery services with broader response operations. Its distinctive focus is the intersection of social services, emergency preparedness, and post-disaster assistance, making this opportunity relevant to professionals interested in disaster case management, humanitarian support, and coordinated community recovery. The Phoenix base connects the role to National EMR's nationwide response capabilities.

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