Location & Practice Overview

This Medical Assistant position is based at an outpatient primary care health center operated by PeopleOne Health in the Orlando, Florida area. The practice operates under a value-based care model centered on preventive services and member engagement within employer-sponsored centers.

Facility Type Outpatient primary care health center
Care Setting Ambulatory clinic
Practice Model Value-based primary care
Geographic Context Orlando metropolitan area, Florida
Service Delivery On-site clinical and administrative support

Responsibilities

  • Record patient vital signs, document physician notes and changes in medical conditions, and monitor symptoms during clinical exams.
  • Collect blood and fluid samples, assist with tissue samples, handle biohazard waste correctly, and prepare specimens for laboratory analysis.
  • Prep exam rooms, assist physicians during routine checkups and outpatient procedures, and administer medications including injections under physician direction.
  • Manage office telephone systems, schedule and confirm appointments, greet patients, and complete check-in and check-out processes.
  • Scan and enter protected health information, perform data entry for patient records, verify active membership status, and collect prior authorizations for outgoing referrals when necessary.
  • Guide members regarding care options and available resources, conduct and track outreach initiatives, answer inquiries about services, claims, benefits, and eligibility, and maintain center cleanliness and inventory readiness.

Daily work combines clinical assisting with front-office coordination and member communication to support operations in the outpatient center.

Qualifications & Requirements

Applicants must satisfy the educational, certification, and clearance requirements listed below. Medical office experience is preferred.

Education
Graduate of an approved Medical Assistant program; graduates of a Licensed Practical Nursing program will also be considered. Certification preferred.
Life Support
Current Basic Life Support/AED certification from an AHA-accredited provider
Phlebotomy
Active credential from NHA (CPT), AMT (RPT), NCCT (NCPT), or ASCP (PBT). New hires without certification must obtain the required credential within 90 days of hire if performing venipuncture or specimen collection.
Experience
2–5 years prior experience in a medical office preferred
Clearances
Child Clearance (Act 33), Criminal Clearance (Act 38), and FBI Clearance (Act 73)
Core Competencies
Proficiency with technology including Microsoft Office Suite and Zoom; basic understanding of medical terminology and clinical pharmacology; strong verbal and written communication, organization, confidentiality practices, and ability to work with diverse groups

Compensation & Benefits

Compensation is presented as an hourly range consistent with comparable Medical Assistant postings from the same employer in the Central Florida market.

  • Compensation: $19–$23 per hour
  • Employment type: Full-time
  • Additional benefits not specified in the available posting

Schedule & Work Environment

Employment Status Full-time
Work Setting On-site outpatient health center
Physical Demands Regular sitting and computer use; frequent talking, hearing, and reaching with hands and arms; occasional lifting or moving up to 20 pounds; possible exposure to blood, body fluids, infectious diseases, chemicals, and repetitive motions
Vision Requirements Close vision and ability to adjust focus

Patient Population & Clinical Setting

The role supports members enrolled in employer-sponsored value-based primary care plans who receive outpatient preventive, wellness, and routine clinical services.

Population Type Employer-sponsored health plan members
Encounter Setting Outpatient primary care visits
Care Context Preventive, wellness, and chronic-condition support within a membership model
Access Model In-person clinic encounters supported by outreach and membership coordination

Clinical Focus & Key Services

The clinical scope centers on routine outpatient primary care support, preventive services, basic diagnostic preparation, and continuity of care. The Medical Assistant works alongside providers rather than functioning as an independent clinician.

Primary Care Support Routine outpatient encounters supported through clinical preparation, documentation, and provider assistance
Preventive Care A care environment focused on prevention, wellness, health maintenance, and ongoing member engagement
Basic Diagnostics Clinical support involving vital signs, specimen collection, and preparation of information or materials needed by providers
Provider Collaboration Close day-to-day coordination with physicians and other clinical staff during routine outpatient care

Role Highlights

The position has a broader scope than a traditional back-office Medical Assistant role, combining clinical support with member-facing activities in an outpatient primary care environment.

  • Combined clinical and administrative scope within one outpatient position
  • Direct interaction with members beyond routine clinical room support
  • Work within a value-based primary care model rather than a hospital-based environment
  • Opportunity to use both clinical assisting and healthcare communication skills during the workday

About PeopleOne Health

PeopleOne Health is a value-based primary care organization that operates employer-sponsored health centers. The company focuses on preventive care and treatment services designed to keep members healthier while reducing overall healthcare costs for participating employers. Centers are located in Florida, including the Orlando area, and in other markets.

Organization Type Value-based primary care provider
Geographic Footprint Florida health centers including the Orlando area, with additional locations in other states
Core Focus Preventive care, chronic-condition support, and integrated physical and mental health services
Funding Model Employer-sponsored membership covering services with no member copays, deductibles, or coinsurance for included care

Frequently Asked Questions

Is phlebotomy certification required at the time of hire?
Phlebotomy certification from one of the listed national organizations (NHA CPT, AMT RPT, NCCT NCPT, or ASCP PBT) is required for Medical Assistants who perform venipuncture or specimen collection. New hires without the credential must obtain it within 90 days of hire.
Can Licensed Practical Nurses apply for this Medical Assistant role?
Yes. Graduates of a Licensed Practical Nursing program will also be considered in addition to graduates of approved Medical Assistant programs.
Does the role include both front-office and clinical duties?
Yes. Essential functions cover telephone and scheduling management, patient check-in and check-out, protected health information entry, vital signs documentation, specimen collection, exam room preparation, medication administration under physician direction, and member outreach.
What clearances are listed in the posting?
The posting requires Child Clearance (Act 33), Criminal Clearance (Act 38), and FBI Clearance (Act 73).
Is prior medical office experience mandatory?
Two to five years of prior experience in a medical office is preferred. The posting does not list it as a strict requirement for consideration.
What type of patients does the center primarily serve?
The center serves members of employer-sponsored value-based primary care plans who access outpatient preventive, wellness, and routine clinical services.

Is This Medical Assistant Role a Good Fit?

This position may be a strong match for Medical Assistants who prefer a structured outpatient environment and are comfortable combining hands-on clinical support with patient communication, scheduling, documentation, and health-plan coordination. The role is broader than a strictly back-office Medical Assistant position because daily work can move between clinical tasks and member-facing responsibilities.

Good Match If You enjoy outpatient primary care, organized clinic workflows, direct patient interaction, and supporting providers during routine visits.
Clinical Interest The role suits candidates who want regular exposure to vital signs, specimen collection, exam-room preparation, outpatient procedures, and medication support.
Communication Style Strong interpersonal skills are useful because the position includes member questions, care-resource guidance, telephone communication, and outreach activities.
Workflow Preference This opportunity is better suited to candidates who are comfortable switching between clinical, administrative, and member-service tasks during the workday.
Credential Readiness Candidates should be prepared to meet the listed BLS/AED, phlebotomy, education, and clearance requirements associated with the position.
Potential Mismatch Candidates seeking a role limited to laboratory work, front-desk administration, or narrowly defined clinical procedures may find the combined scope less aligned with their preferred workflow.

Experience Pathways for Medical Assistants in Orlando

Medical Assistants can enter outpatient primary care from several related healthcare workflows. Experience in clinical assisting, phlebotomy, patient intake, care coordination, or medical-office administration can provide useful preparation for a role that combines direct clinical support with member-facing coordination.

Primary Care Experience Experience in family medicine or primary care can provide familiarity with routine examinations, preventive services, vital signs, documentation, and continuity-focused patient interactions.
Urgent Care Experience Urgent care experience can transfer well to fast-moving outpatient workflows, patient intake, clinical room preparation, specimen handling, and communication with providers.
Phlebotomy Background Phlebotomy experience can be particularly relevant for positions that include venipuncture and specimen collection as part of routine clinical support.
Front-Office Experience Medical-office coordinators and patient service professionals may bring transferable skills in scheduling, registration, telephone communication, records management, and patient navigation.
Care Coordination Experience Candidates with care coordination or member-service experience may already be familiar with explaining healthcare resources, communicating with patients, and helping people navigate available services.
Longer-Term Development The combination of clinical support, documentation, patient communication, and care coordination can provide a foundation for continued development in outpatient clinical operations and related healthcare support roles.

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