Location & Practice Overview

This Registered Nurse Supervisor of Case Management position is based in Jacksonville, Florida, within a managed care environment. The role connects clinical nursing knowledge with the administrative coordination of healthcare services. Rather than focusing on bedside treatment, the position supports the operation of a case management department, where established procedures guide referrals, reviews, and authorization activities. The opportunity is suited to an experienced RN who understands acute care and has progressed into case management or utilization management.

Location Jacksonville, FL
Professional Environment Managed care and health plan operations
Department Case management
Position Level Registered nurse supervisor

Responsibilities

  • Supervise the day-to-day operations of the case management function.
  • Coordinate with departmental personnel and health plan administrative staff to support daily operations.
  • Ensure that relevant Medical Services staff follow established referral, pre-certification, and authorization policies and procedures.
  • Oversee compliance with procedures governing onsite reviews, concurrent reviews, and case management activities.
  • Support consistent application of established processes across the department's review and authorization functions.

The supervisor is responsible for operational oversight and procedural compliance across the case management function, working with departmental staff to maintain consistent processes.

Qualifications & Requirements

Candidates must have an active Florida Registered Nurse license, at least three years of acute care nursing experience, and at least two years of case management and/or utilization management experience. Previous team lead or supervisory experience is also required. The employer particularly identifies medical/surgical, pediatric, and obstetric nursing backgrounds as relevant preparation for this position.

Required License
Active Florida RN license
Acute Care Experience
3+ years in an acute care nursing setting
Case / Utilization Management
2+ years of case management and/or utilization management experience
Leadership Experience
Team lead or supervisory experience required
Preferred Experience
Managed care and data management experience preferred
Relevant Clinical Background
Medical/surgical nursing, pediatrics, or obstetrics

Compensation & Benefits

The position offers annual compensation of up to $78,000, depending on experience. The employer also lists medical, dental, and vision insurance. The advertised compensation and benefits provide candidates with a clear starting point for evaluating the opportunity against their current nursing leadership or case management position.

  • Annual compensation: Up to $78,000, depending on experience
  • Medical insurance
  • Dental insurance
  • Vision insurance

Schedule & Work Environment

Employment Type Full Time
Work Orientation Supervisory and administrative
Daily Work Department operations, staff coordination, and process oversight

The position is structured around the ongoing operation of a case management department. Its responsibilities involve coordination with departmental and plan administrative personnel rather than routine bedside nursing duties. Specific working hours, days of the week, and remote or hybrid arrangements are not stated in the supplied job description.

Patient Population & Clinical Setting

The position operates within a health plan or managed care context, where clinical information and established review procedures support decisions about healthcare services. Its focus is the administrative coordination of member care through case management processes, referrals, and utilization reviews. The role draws on knowledge of acute care settings to support the department's review functions, rather than delivering hands-on treatment to patients.

Population Context Health plan members whose services are handled through case management processes
Care Environment Managed care and utilization management
Clinical Knowledge Applied Acute care nursing knowledge used in a review and coordination context

Clinical Focus & Key Services

This position brings together clinical nursing knowledge and the procedural requirements of managed care. Its professional focus is understanding how healthcare services move through case management and utilization review pathways, and how established policies guide those processes. Acute care experience provides clinical context, while case management experience helps the supervisor understand the operational requirements of reviews, referrals, and authorizations.

Case Management Clinical and administrative processes used to coordinate member care
Utilization Management Review workflows associated with healthcare services
Service Authorization Referral, pre-certification, and authorization procedures

Role Highlights

This opportunity is designed for an RN who already combines acute care experience with case management or utilization management knowledge and is ready to take responsibility for departmental operations. The position offers a different professional emphasis from bedside nursing: clinical knowledge informs the work, while supervision, coordination, and consistent application of established procedures define the role.

  • A formal supervisory position within case management.
  • A role that combines clinical nursing experience with operational responsibility.
  • Work involving coordination between departmental personnel and plan administration.
  • An opportunity to apply case management experience in a leadership capacity.

About HealthCare Support

HealthCare Support is a national healthcare recruitment and staffing firm founded in 2002 and headquartered in Maitland, Florida. The company recruits clinical and non-clinical professionals for healthcare organizations across the United States, including employers in managed care, health plans, hospitals, pharmacy, and home health. HealthCare Support is part of the Ingenovis Health family of brands. For this vacancy, the company presents the Registered Nurse Supervisor of Case Management opportunity in Jacksonville, Florida.

Official website: https://www.healthcaresupport.com/

Organization Type Healthcare recruitment and staffing
Headquarters Maitland, Florida
Founded 2002
Parent Organization Ingenovis Health family of brands
Recruitment Focus Clinical and non-clinical healthcare positions nationwide

Frequently Asked Questions

Where is this Registered Nurse Supervisor position located?
The position is listed in Jacksonville, Florida. The supplied job description does not provide a specific street address.
How much professional experience is required?
Candidates need at least three years of acute care nursing experience, at least two years of case management and/or utilization management experience, and previous team lead or supervisory experience.
Which nursing backgrounds are particularly relevant?
The job description specifically identifies medical/surgical nursing, pediatrics, and obstetrics as relevant clinical backgrounds for this supervisory case management role.
Is managed care experience required?
Managed care experience is preferred, along with data management experience. The core requirements center on acute care nursing, case or utilization management, and prior leadership exposure.
Who is HealthCare Support in relation to this job?
HealthCare Support is the national healthcare recruitment and staffing firm presenting this opportunity. The day-to-day work takes place in a managed care or health plan case management setting in the Jacksonville area.
Does the role involve direct bedside patient care?
No. The position focuses on supervisory and administrative responsibilities within case management operations, process compliance, and coordination with plan administrative staff rather than hands-on bedside nursing.

Registered Nurse Supervisor of Case Management in Jacksonville, FL

The Registered Nurse Supervisor of Case Management role in Jacksonville, Florida, combines nursing expertise with leadership in managed care operations. The position is intended for an RN with at least three years of acute care experience, two or more years in case management and/or utilization management, and previous team lead or supervisory experience. An active Florida RN license is required. The work centers on departmental oversight, consistent review procedures, and coordination with plan administration. With annual compensation of up to $78,000 and medical, dental, and vision insurance, this full-time opportunity offers an established pathway into nursing management outside bedside care.

Career Opportunities for Registered Nurse Supervisors of Case Management in Jacksonville, FL

This Jacksonville opportunity is particularly relevant to nurses who have moved beyond direct clinical duties into case management or utilization review and are ready to supervise departmental operations. The required combination of acute care experience, specialized management knowledge, and prior leadership exposure distinguishes the role from entry-level case manager positions. Candidates with backgrounds in medical/surgical nursing, pediatrics, or obstetrics may find their clinical experience relevant to the position's review functions. Managed care and data management experience are preferred, making this role a potential next step for experienced RNs pursuing healthcare administration and nursing leadership.

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