Location & Practice Overview

The Care Manager RN position is based in Cleveland, Ohio, within Molina Healthcare's managed-care operations. The role supports coordinated healthcare delivery through a combination of telephonic engagement, in-person member interactions, and collaboration with providers and community resources. Unlike a position tied to a single clinical facility, this role operates across multiple care settings and requires local field activity as part of its member support model.

Practice Type Managed care and nursing care coordination
Care Setting Telephonic and community-based member engagement
Geographic Scope Cleveland, OH and surrounding local area
Service Focus Coordinated healthcare services across multiple settings

Responsibilities

  • Conduct comprehensive member assessments within required regulatory timelines to evaluate medical, clinical, and psychosocial needs.
  • Develop and implement individualized care coordination plans in partnership with members, caregivers, and healthcare providers.
  • Monitor member progress toward established goals, document outcomes, and adjust interventions when needs change.
  • Coordinate services across medical providers, behavioral health, long-term services and supports, and community resources.
  • Apply motivational interviewing techniques to educate members and support engagement in care plans.
  • Facilitate interdisciplinary care team meetings and maintain accurate documentation in electronic systems while protecting member privacy under HIPAA.

The role centers on independent caseload management that combines clinical assessment, ongoing outreach, and service navigation to help members reach health and wellness goals.

Qualifications & Requirements

Candidates must hold an active, unrestricted Registered Nurse (RN) license valid in Ohio and have at least two years of healthcare experience. Previous care management or case management experience is preferred, while the Certified Case Manager (CCM) credential is an additional preferred qualification rather than a mandatory requirement.

License
Active unrestricted RN license valid in Ohio
Experience
At least 2 years in healthcare (care management preferred)
Preferred Credential
Certified Case Manager (CCM)
Driving
Valid driver’s license, reliable transportation, and adequate auto insurance
Technical Skills
EMR proficiency, Microsoft Office, online portals, and HIPAA compliance

Compensation & Benefits

Pay is offered on an hourly basis and may vary according to geographic location, professional experience, education, and skill level. Molina Healthcare states that it provides a competitive employee benefits and compensation package; specific plan details are confirmed during recruitment.

  • Hourly rate: $26.41–$51.49
  • Competitive benefits package available (details confirmed with employer)

Schedule & Work Environment

Employment Type Full Time
Work Format Combination of telephone contacts, face-to-face meetings, and home visits
Travel Requirement Approximately 25–40% local travel
Caseload Structure Independent management of assigned member caseload with regular outreach

Patient Population & Clinical Setting

Care management services are directed toward Molina Healthcare members enrolled in government-sponsored health plans who may need assistance navigating multiple healthcare services. The population includes individuals with ongoing medical conditions, behavioral health needs, and circumstances that can complicate access to appropriate care. Support is provided across different stages of the healthcare journey, with attention to continuity between providers, available community resources, and long-term support services.

Member Type Medicaid and other government-sponsored plan members
Healthcare Needs Ongoing and complex medical or behavioral health needs
Care Barriers Challenges accessing providers and appropriate services
Care Continuum Medical, behavioral health, and community-based support

Clinical Focus & Key Services

The clinical core of this position is care management that integrates medical oversight, behavioral health coordination, and connection to long-term services and supports. Emphasis is placed on identifying gaps in care, supporting health-related behavior change, and ensuring continuity across the care continuum.

Care Management Comprehensive assessment and individualized care planning
Service Integration Coordination of medical, behavioral health, and LTSS
Member Support Education, motivational interviewing, and barrier resolution
Complex Case Support Medication reconciliation and complex case coordination when assigned

Role Highlights

This Care Manager RN opportunity offers a nursing role within a managed-care organization rather than a traditional hospital-based clinical department. The position combines member-centered care coordination, independent caseload oversight, and collaboration across different healthcare and community settings. Its field-based component provides opportunities to engage with members beyond telephone interactions, while the interdisciplinary structure connects nursing practice with broader medical and behavioral health services.

  • Nursing position within Molina Healthcare's managed-care environment
  • Combination of telephonic coordination and in-person member engagement
  • Field-based work involving local member visits and community settings
  • Independent caseload oversight within an interdisciplinary care model
  • Exposure to integrated medical, behavioral health, and long-term services coordination

About Molina Healthcare

Molina Healthcare is a managed-care organization that provides health coverage and related services primarily through government-sponsored programs, including Medicaid, Medicare, and state insurance marketplaces. Founded in 1980 in Long Beach, California, the company now serves more than 5 million members across multiple states and focuses on populations receiving government assistance.

Organization Type Public managed-care company (NYSE: MOH)
Founded 1980 in Long Beach, California
Membership More than 5 million members
Primary Programs Medicaid, Medicare, and Marketplace plans

Frequently Asked Questions

Is the Certified Case Manager (CCM) credential required for this role?
No. CCM is listed as preferred. Candidates who hold an active unrestricted RN license valid in Ohio and meet the two-year healthcare experience requirement remain eligible.
Does this position require dedicated prior case-management experience?
The minimum stated requirement is two years of healthcare experience. Care management experience is preferred but not mandatory under the posted qualifications.
Will I be expected to perform home visits?
Yes. The role may include telephone contacts, face-to-face meetings, and home visits depending on member needs and contractual requirements, with approximately 25–40% local travel.
Is this a fully remote position?
No. While telephone coordination is part of the work, the position is not exclusively remote and includes in-person member contacts and local travel.
What type of documentation systems will I use?
Care Managers document assessments, care plans, and interventions in electronic medical records and applicable online portals and databases while following HIPAA standards.

Care Manager RN in Cleveland, OH

The Care Manager RN position at Molina Healthcare in Cleveland, Ohio, is centered on nursing-led care coordination within a managed healthcare organization serving members enrolled in government-sponsored health plans. The role operates across medical, behavioral health, and long-term services and supports, connecting members with appropriate providers and community-based resources. Unlike positions based in a single hospital or outpatient department, this opportunity involves coordinating care across multiple settings and supporting members whose healthcare needs extend beyond individual clinical encounters. Its combination of telephonic engagement, in-person member contact, and local field activity reflects Molina Healthcare's integrated approach to care management, with an emphasis on continuity, access to services, and coordinated support throughout the member's healthcare journey.

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