Location & Practice Overview

This Medical Assistant II role is based at Massachusetts General Hospital in Boston. The listed work location is 15 Parkman Street, associated with the Wang Ambulatory Care Center on the hospital’s main campus in the West End. The position operates within an academic medical center outpatient environment under The General Hospital Corporation, part of the Mass General Brigham system.

Work Address 15 Parkman Street, Boston, MA
Facility Massachusetts General Hospital
Campus Area Wang Ambulatory Care Center
Practice Setting Academic medical center, outpatient
Employing Entity The General Hospital Corporation (Mass General Brigham)

Responsibilities

  • Interview patients to obtain medical information and measure vital signs, weight, and height.
  • Show patients to examination rooms and prepare equipment needed by healthcare providers.
  • Record patients’ medical history, vital statistics, and test results in the medical record.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Prepare treatment rooms, keep rooms neat and supplies stocked, clean and sterilize instruments, and dispose of contaminated supplies.
  • Perform general office duties such as answering telephones, completing insurance forms, and acting as a liaison with other departments while advocating for patients.

All duties are performed under the direction of physicians, nurse practitioners, and nursing staff to support efficient patient flow and care delivery.

Qualifications & Requirements

The posting lists the following education, experience, and preferred credentials. Experience cannot substitute for the required high school diploma or equivalent.

Required Education
High School Diploma or equivalent. Associate’s Degree in Medical Assisting preferred.
Required Experience
1–2 years of direct medical assistant experience or medical field work.
Preferred Certifications
Basic Life Support (BLS) and Certified Medical Assistant (national certification).
Clinical Abilities
Ability to take vital signs and manual blood pressure and to collect blood samples and other specimens.
Additional Competencies
Knowledge of medical terminology, proficiency with electronic health record systems, strong interpersonal communication, attention to detail, and ability to prioritize tasks while maintaining confidentiality.

Compensation & Benefits

The published hourly range for this grade 3 position is $22.75–$24.94. Any offer takes into account skills, relevant experience, education, certifications, and other factors. The employer states that a comprehensive benefits package, career advancement opportunities, differentials, premiums, and bonuses may be available as applicable; specific benefit details are provided during the hiring process.

  • Hourly pay range: $22.75–$24.94
  • Base pay determined by skills, experience, education, and certifications
  • Comprehensive benefits package (details shared with candidates during the offer process)
  • Differentials, premiums, and bonuses as applicable

Schedule & Work Environment

Employment Status Regular, full-time
Weekly Hours 40
Shift Day (United States of America)
Work Arrangement Onsite
Physical Requirements Frequent standing, walking, lifting (35 lbs+ with assisted device), carrying (20–35 lbs), reaching, and fine/gross manipulation; constant vision, hearing, talking, and feeling

Patient Population & Clinical Setting

The position involves direct interaction with patients receiving care in an outpatient ambulatory setting. Medical assistants support individuals as they move through intake, examination, and related clinic processes under the direction of the care team.

Setting Type Outpatient / ambulatory
Interaction Level Direct patient contact for intake, vital signs, rooming, and specimen collection
Care Context Patients preparing for or completing provider examinations and related clinic services
Team Structure Works under direction of physicians, nurse practitioners, and nursing staff

Clinical Focus & Key Services

The clinical contribution of this role centers on accurate preparation of patients and clinical spaces so that providers can deliver care efficiently and safely. Precision in data collection, specimen handling, room readiness, and documentation directly supports the quality and continuity of each ambulatory encounter.

Intake Accuracy Reliable collection of history and vital measurements that inform the provider visit
Specimen Integrity Proper collection, logging, and preparation of laboratory specimens for testing
Environment Readiness Clean, stocked examination rooms and sterilized instruments ready for use
Information Continuity Timely, accurate entry of clinical data into the medical record for the care team

Role Highlights

Distinctive features of this Medical Assistant II position include its dual clinical–administrative scope and placement inside a large academic medical center.

  • Combined clinical support and medical office responsibilities within the same role
  • Work performed under the direction of a multidisciplinary team of physicians, nurse practitioners, and nurses
  • Position located in an academic medical center outpatient environment
  • Includes liaison and patient-advocacy functions across departments

About Mass General Brigham

Mass General Brigham is a not-for-profit integrated academic healthcare system. Its founding members are Massachusetts General Hospital and Brigham and Women’s Hospital. The system operates academic medical centers, specialty hospitals, community hospitals, and additional care sites, and maintains a teaching affiliation with Harvard Medical School. The General Hospital Corporation is the employing entity listed for this position. The organization’s stated mission areas are patient care, research, teaching, and community health.

Organization Type Not-for-profit integrated academic health system
Founding Hospitals Massachusetts General Hospital and Brigham and Women’s Hospital
Teaching Affiliation Harvard Medical School
Mission Focus Patient care, research, teaching, and community health
Employing Entity for This Role The General Hospital Corporation

Frequently Asked Questions

Does this position involve direct patient care?
Yes. The posting states that the role requires patient care, including interviewing patients, measuring vital signs, rooming patients, collecting specimens, and preparing examination areas.
Can experience substitute for the high school diploma?
No. The posting explicitly states that experience cannot be accepted in lieu of a high school diploma or equivalent.
Are BLS and CMA certifications required?
They are listed as preferred, not required. Candidates who meet the education and experience requirements may still be considered without them.
Is the role fully onsite?
Yes. The posting lists the remote type as onsite and the work location as 15 Parkman Street, Boston.
Does the job include both clinical and office duties?
Yes. In addition to clinical tasks, the Medical Assistant II performs general office duties such as answering telephones, completing insurance forms, and serving as a liaison with other departments.
What physical demands should candidates expect?
The posting describes frequent standing, walking, lifting (with assist for heavier items), carrying, reaching, and hand manipulation, along with constant vision, hearing, and talking requirements.

Medical Assistant II Job Overview in Boston, MA

Mass General Brigham is recruiting a Medical Assistant II for an onsite, full-time position in Boston, Massachusetts. The listed work location is 15 Parkman Street at Massachusetts General Hospital. The position offers a stated hourly pay range of $22.75–$24.94, a daytime schedule, and 40 hours per week. The role combines patient intake, clinical documentation, specimen handling, examination room preparation, and routine medical office support. Applicants should review the employer’s current posting to confirm the required experience, education criteria, preferred certifications, and department-specific responsibilities before applying.

Is This Medical Assistant II Position Right for You?

This opportunity may suit medical assistants who enjoy combining patient interaction with organized clinical office work. Experience coordinating intake, maintaining accurate records, handling specimens, and communicating with healthcare professionals can help candidates assess their readiness for the position. Before applying, consider whether your background matches the stated experience requirement and whether you are comfortable with a fully onsite role, frequent movement throughout the workday, and responsibilities that require careful attention to patient information. The position may also help strengthen transferable skills in ambulatory care coordination, documentation, and medical practice operations.

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