Location & Practice Overview

This Care Coordinator role is based out of Atlanta, Georgia, and operates entirely as a remote position supporting value-based care programs for partner providers across the country.

Listed Location Atlanta, GA
Care Delivery Model Fully remote telephone and virtual coordination
Practice Context Extension of partner physician practices, ACOs, and IPAs
Service Line Chronic care management and value-based care support
Work Setting Home office with HIPAA-compliant workspace required

Responsibilities

  • Manage an assigned patient census with a resolution-driven approach to close clinical and non-clinical care gaps.
  • Identify and coordinate community resources that support patients with chronic conditions.
  • Deliver patient education and health literacy guidance focused on chronic condition self-management.
  • Perform medication management activities, including identifying potential concerns, reconciliation, adherence support, and coordinating refills.
  • Facilitate timely delivery of services such as Home Health, durable medical equipment, and home infusion.
  • Resolve patient questions, assist with referrals, and support appointment scheduling.

Daily work centers on proactive outreach and coordination that keeps patients connected to needed services between provider visits.

Qualifications & Requirements

Candidates must hold an active multi-state compact LPN or LVN license and bring recent direct patient-facing clinical experience.

License
Active Multi-State/Compact LPN or LVN license
Experience
Minimum 3 years of direct patient-facing nursing experience
Technical Skills
Proficiency with Microsoft Office Suite
Communication
Strong written and verbal communication skills
Preferred
Epic experience, bilingual ability, or additional single-state LPN licenses

Compensation & Benefits

Pay begins at $21 per hour with production-based advancement up to $28 per hour, supported by a quarterly bonus program and overtime opportunities.

  • Hourly rate: $21 starting, up to $28 based on production
  • Quarterly bonus program
  • Core medical, dental, and vision coverage
  • Paid holidays, PTO, and sick time off
  • 401(k) with company match
  • Company-provided laptop

Schedule & Work Environment

Employment Type Full-time
Days & Hours Monday–Friday day shift
Weekends None required
On-Call Rotational, approximately once per year on average
Remote Requirements Active high-speed Wi-Fi and HIPAA-compliant home workspace
Physical Demands Sedentary role requiring extended sitting, clear telephone communication, and real-time note-taking

Patient Population & Clinical Setting

The role supports individuals enrolled in chronic care management programs, typically patients managing multiple ongoing health conditions who benefit from structured coordination between office visits.

Primary Population Patients with chronic conditions in value-based care programs
Care Context Support between provider office visits
Clinical Complexity Ongoing management of multiple chronic conditions
Encounter Type Telephone and virtual coordination contacts

Clinical Focus & Key Services

The clinical core of this position centers on whole-person chronic care coordination that bridges gaps between provider visits and supports value-based care initiatives.

Chronic Care Coordination Structured support for patients managing ongoing health conditions
Medication Support Reconciliation, adherence guidance, and refill coordination
Resource Navigation Linkage to Home Health, DME, home infusion, and community services
Patient Education Health literacy and self-management guidance for chronic conditions

Role Highlights

This position stands out for its combination of fully remote delivery, production-based earning potential, and focused chronic care coordination within a value-based care model.

  • 100% remote care coordination model with no on-site clinical requirement
  • Production-based pay structure that allows earnings to increase from the starting rate up to $28 per hour
  • Dedicated focus on chronic care management patients as an extension of partner provider practices
  • Minimal on-call burden limited to roughly one rotation per year

About CareHarmony

CareHarmony is a privately held healthcare company founded in 2015 and headquartered in Brentwood, Tennessee. The organization delivers turnkey chronic care management, remote patient monitoring, annual wellness visits, and transitional care management services to physician practices, accountable care organizations, and independent practice associations nationwide. Its Symphony platform combines care coordinators with AI-supported CareBlocks technology to support personalized patient pathways and value-based care goals. More than 100,000 patients rely on CareHarmony services.

Founded 2015
Headquarters Brentwood, Tennessee
Core Services Chronic Care Management, RPM, AWV, TCM
Client Base Physician practices, ACOs, and IPAs
Platform Symphony with CareBlocks technology

Frequently Asked Questions

Is a Georgia LPN license required, or does the compact license cover the role?
An active multi-state/compact LPN or LVN license is required. The position is listed under Atlanta, GA, but operates fully remotely and supports patients through partner providers in multiple states.
How does the production-based pay increase from $21 to $28 per hour work?
The starting rate is $21 per hour. Earnings can rise up to $28 per hour based on production metrics, with an additional quarterly bonus program and opportunities for overtime.
What does the rotational on-call commitment look like in practice?
On-call responsibility is rotational and occurs on average only once per year. The regular schedule remains Monday through Friday with no weekends required.
Are there specific home office setup requirements beyond Wi-Fi?
Yes. In addition to active high-speed internet, candidates must maintain a private HIPAA-compliant workspace suitable for handling protected health information by telephone.
Does this role involve direct patient assessment or primarily coordination?
The position focuses on care coordination, education, medication support, and resource linkage rather than hands-on clinical procedures. Work is conducted by telephone and virtual means as an extension of the partnering provider’s practice.
Is prior chronic care management experience required or preferred?
At least three years of direct patient-facing nursing experience is required. Experience identifying resources and coordinating needs specifically for chronic care management patients is expected and valued.

Remote Licensed Practical Nurse (LPN/LVN) Care Coordinator in Atlanta, GA

This fully remote full-time Licensed Practical Nurse Care Coordinator position with CareHarmony supports value-based chronic care management programs for patients of partner physician practices, ACOs, and IPAs. Listed under Atlanta, Georgia, the role is performed entirely from a HIPAA-compliant home workspace using telephone and virtual outreach. The LPN or LVN manages an assigned patient census, closes care gaps, coordinates community and clinical resources including Home Health and durable medical equipment, provides chronic condition education, and handles medication reconciliation and refill coordination. An active multi-state compact LPN or LVN license and a minimum of three years of direct patient-facing experience are required, along with Microsoft Office proficiency and strong communication skills. The schedule runs Monday through Friday day shifts with no weekends and only rare rotational on-call duty averaging once per year. Compensation starts at $21 per hour and can increase to $28 per hour based on production, supplemented by a quarterly bonus program, overtime opportunities, health benefits, paid time off, 401(k) match, and a company laptop. CareHarmony, founded in 2015 and based in Brentwood, Tennessee, delivers chronic care management and related services through its Symphony platform to more than 100,000 patients nationwide.

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